Terms & Conditions


This website is operated by Dr Rebecca Williams Dinsdale. Throughout the site, the terms “we”, “us” and “our” refer to Dr Rebecca Williams Dinsdale. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions.

Website terms of use

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

We will use the personal information you provide in accordance with our Privacy & Cookies Policy to enable us to supply products to you, process your payment and with your permission, to give you information about similar products, promotions and discounts. You may stop receiving this at any time by contacting us. We will never share your personal information with any third party, unless required to do so by law.

This website uses cookies to monitor browsing preferences. Please refer to our Privacy & Cookies Policy.

All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to Dr Rebecca Williams Dinsdale. This material includes, but is not limited to, the design, layout, look, appearance, graphics and photography and reproduction is prohibited.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Products & Pricing

Product descriptions and pricing of our products is subject to change without notice.

We reserve the right at any time to modify or discontinue a product without notice.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of products.

Photographs of products on our web site are for illustrative purposes only and due to the hand crafted nature of many of our products, there may be slight variations in colour, weight and measurements from the photographs displayed. Likewise, products made from wood will vary in tone and grain due to the natural properties of the materials used, and may feature minor imperfections inherent in the wood.

We make every effort to present colours and images of our products that appear on our web site as accurately as possible. However we cannot guarantee that the device you are using will give an accurate reflection of products.

Product packaging displayed on the web site is for illustrative purposes and may vary from the packaging used.

It is our responsibility to supply you with goods that meet your consumer rights. If you have any concerns that we have not met our legal obligations please contact us.

Orders & Contract Information

A contract will be made between you and us once we have received payment and emailed you to confirm acceptance of your order. You will be assigned an order reference, which where possible should be used in any communications between you and us. Should we be unable to accept your order due to stock limitations or any other error, omission or fault that is identified beyond our control, then we will inform you at the earliest opportunity and refund any charges made.

We sell and deliver to UK addresses only. We are currently unable to accept orders or deliver to addresses outside the UK.

Pricing & Payment

Product pricing is displayed both on product pages and during the order process. We make every effort to ensure that the pricing of products is accurate. However should the products correct price at your order date and time be less than our stated price at your order date, we will charge you the lesser amount. Conversely, if the correct price of the product is higher at your order date than the price stated to you, we will contact you for your instructions before we accept your order. If we accept and process your order where there is an unmistakable pricing error that could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid and require the return of any goods provided to you.

You must pay for the products before we dispatch them.


Details of delivery costs for each order will be displayed during the checkout process on our web site. Once cleared funds have been received into our bank account, we will aim to dispatch goods as soon as possible.

We are not responsible for delays outside our control. Should this arise, we will inform you as soon as possible and take steps to attempt to minimize any inconvenience caused. In the event you are informed of a substantial delay, you may inform us that you wish to end the contract and claim a refund for any products you have paid for but have not received.

Disposal of packing materials is your responsibility.

Amendments to Orders

If you would like to make a change to an order please contact us as soon as possible with your request. We will endeavour to accommodate your request, and inform you of any subsequent impact to for e.g. price, delivery schedule or any other resulting change and confirm if you wish to go ahead on that basis. If however we cannot accommodate your request, you may wish to cancel your order and end the contract (see paragraph entitled ‘Ending The Contract’).

It may occasionally be necessary for us to change a product supplied due to legal requirements. We will contact you if this situation arises and you may choose to end the contract at that point.

Raising a Complaint

If you have any questions or complaints about a product, please contact us. You can telephone us on 01606 277057 or write to us at our postal address or email rebeccawilliamsdinsdale@outlook.com

We have a legal obligation to supply products that are in conformity with this contract. Nothing in these terms will affect your legal rights. More information on your legal rights can be found on the Citizens Advice web site www.adviceguide.org.uk

For information regarding disputes you can visit the European Online Dispute Resolutions Platform or email odr@tsi.org.uk

Updated October 2020